RGE Customer Service | Contact RGE Customer Support

Are you looking for RGE customer service phone number and want to contact RGE customer care? If yes, your search ends here because, in this article, I am going to share the customer care phone number of RGE. Not just phone number but also I am going to share mailing address and other ways to contact customer support of RGE company.

By these ways, you can contact them and let them know about your issues and complaints. You can also tell them your suggestions about RGE company. Just go through the whole article and you will get to know about RGE customer support phone number.

A bit about RGE Company:

RGE (Rochester Gas and Electric) is a utility company which serves natural gas and electricity to the residents of Rochester area or New York. This company has more than  650,000 happy customers who get gas and electricity from RGE company. This company serves its service in nine counties of Rochester. The parent company of RGE, which is Iberdrola USA serves more than two million customers in all. RGE company was started in the year of 1904.

Customers of RGE company can pay RGE bill online easily by logging into the RGE site. They just need to login to their account on the website of RGE. Headquarter of this company is situated in Rochester, New York.

RGE Customer Service Phone Number:

If you want to contact the RGE customer support then you need to dial a phone number from your phone. You can contact the customer support team and file your complaint and get your issue solved by them. RGE company has a separate department for this which is RGE customer service department. This department is open from 7 a.m. to 7 p.m. Monday to Friday. They do not assist on the weekend. But there is a 24-hour service line available for customers who need emergency service.

Below I am mentioning all the phone number of RGE customer service which can be helpful for you.

  • Customer Service: 1-800-743-2110
  • Make Payment Arrangements: 1-877-266-3492
  • 24-Hour Emergency Line: 1-800-295-7323
  • Customer Service for the Hearing Impaired: 1-800-962-3293
  • Spanish Customer Service: 1-800-743-2110

These were the phone numbers to contact the RGE customer service team. But in case, if you want to mail them your complaint in written or want to send them something then you need to use their mail address. I am mentioning the RGE support mail address below.

Mailing Address of RGE:

If any customer wants to communicate with RGE customer service team or want to make payments by mail then they have two different mail address for both the purposes. I am mentioning both the address below.

GEAttn: Billing DepartmentP.O. Box 11747Newark, NJ 07101-4747


RGE Customer Service89 East Ave.Rochester, NY 14649

In case, if you want to visit RGE customer service in person then you can visit their offices which are located in Canandaigua, Geneseo, Sodus, and Fillmore. But if you want to visit on Sunday then you need to go to the West Ave office.

Final Words:

So, this was our article on RGE customer service phone number and mail address. Using these phone numbers, you can get in touch with RGE customer service team and get the best assistant by RGE customer care.